FAQ
Getting Started
What does pelvic health physiotherapy involve?
Pelvic health physiotherapy focuses on assessing and treating the muscles, nerves, and systems that support your bladder, bowel, and pelvic organs.
At Boutique Pelvic Health, sessions are gentle, respectful, and tailored to your comfort level. We take the time to understand your symptoms, your history, and your goals before creating a personalised plan.
Internal assessment is always optional and only performed with your consent.
Do I need a referral to book?
No. Physiotherapists are first-contact practitioners in Australia, so you can book directly without a referral.
If you have a GP Management Plan, you may be eligible for a Medicare rebate for up to five sessions per calendar year.
What should I expect at my first appointment?
Your first appointment is a one-hour consultation where we take the time to understand your symptoms, history, and goals.
This may include:
- A detailed discussion of your concerns
- Education about your symptoms and how your body is responding
- Assessment (external and/or internal, if appropriate and with consent)
- A personalised plan to guide your treatment
You will leave with a clear understanding of what’s happening and your next steps.
Do I have to have an internal examination?
No. Internal assessment is optional and only completed with your consent.
Many women still benefit from pelvic health physiotherapy without internal treatment, particularly when focusing on pelvic floor relaxation, breathing, movement, and nervous system support.
Will treatment be painful or uncomfortable?
Treatment should not feel overwhelming or unsafe.
We work at your pace, with a strong focus on helping your body feel supported. Many sessions involve education, breathing, movement, and gentle techniques to reduce tension and pain.
You are always in control of what is included in your session.
Conditions and Support
Can you help with pelvic pain or endometriosis?
Yes. I have a special interest in supporting women with pelvic pain, including endometriosis and adenomyosis.
This may include symptoms such as pain with sex, pelvic floor muscle tension, bladder urgency, or persistent discomfort that hasn’t fully resolved.
Treatment focuses on reducing pain, improving pelvic floor function, and helping you feel more confident and supported in your body.
Do you treat bladder and bowel symptoms?
Yes. Pelvic health physiotherapy can support symptoms such as:
- Urinary urgency and frequency
- Incomplete bladder emptying
- Constipation or difficulty emptying bowels
- Pelvic floor dysfunction
Treatment is tailored to your specific symptoms and may include pelvic floor retraining, bladder and bowel strategies, and education.
Can pelvic health physiotherapy help with pain during sex?
Yes. Pain with sex is a common concern and often linked to pelvic floor muscle tension, sensitivity, or nervous system responses.
Treatment focuses on reducing pain, improving muscle coordination, and gradually building comfort and confidence with intimacy.
Should I see a pelvic health physiotherapist even if I don’t have symptoms?
Yes. Pelvic health physiotherapy is not only for treating symptoms, but also for prevention.
Research shows that many women are unsure how to correctly engage and relax their pelvic floor muscles. Assessment and guidance can help you build awareness, improve coordination, and support long-term pelvic health — even if you are not currently experiencing symptoms.
How many sessions will I need?
This varies depending on your symptoms, goals, and how long things have been going on.
Many women begin to notice changes within the first few sessions, with a focus on building sustainable, long-term improvement rather than quick fixes.
Practical Information
Where are you located?
Boutique Pelvic Health is based on the Gold Coast, with appointments available at:
- Bundall
- John Flynn Private Hospital
Do you offer telehealth appointments?
Yes. Telehealth is available for pelvic pain, bladder concerns, education, and guided treatment sessions.
This can be a helpful option if you are unable to attend in person or prefer to begin care from home.
When should I choose a face-to-face appointment instead of telehealth?
If your symptoms are significantly impacting your daily life, a face-to-face appointment is recommended for your initial consultation so a comprehensive physical assessment can be completed.
However, if access is limited due to location or personal circumstances, telehealth is still a valuable and effective way to begin care.
Can I claim on private health insurance?
Yes. Physiotherapy services may be claimable through your private health extras cover. The rebate amount will depend on your individual policy, so it’s best to check with your provider.
Full payment is required at the time of your appointment, and a receipt will be provided for you to claim.
Do you accept GP Management Plans?
Yes. If you are eligible, your GP can provide a Chronic Disease Management Plan, which allows for a Medicare rebate for up to five sessions per calendar year.
Please note there will still be an out-of-pocket gap, and this cannot be used in conjunction with private health insurance for the same appointment.
Do you accept NDIS clients?
Yes. NDIS plan-managed and self-managed clients are welcome. Please contact the clinic to coordinate an appropriate appointment.
What happens if I need to cancel or reschedule?
We understand that plans can change.
We ask for at least 72 hours’ notice where possible. Late cancellations may incur a fee, however we will always try to offer a telehealth appointment where appropriate.
Can I bring my baby, child, or a support person?
Yes. You are welcome to bring a baby, child, or support person to your appointment.
Your comfort is always prioritised, and we will work with you to ensure the session feels manageable and supportive.
Should I cancel if I have my period?
No. There is no need to cancel due to your period.
We will always discuss what level of assessment you feel comfortable with on the day, and in some cases reviewing symptoms during this time can be helpful for guiding treatment.
What should I wear to my appointment?
Loose, comfortable clothing is recommended to allow for movement and assessment.
If an internal assessment is performed, appropriate coverings are always provided to ensure your comfort and privacy.
Is my information kept private and confidential?
Yes. Your health information is kept secure and confidential in accordance with Australian privacy legislation and professional standards.
Information is only shared with other healthcare providers where appropriate and with your consent.
Who can I contact if I still have questions?
You are very welcome to reach out if you have any questions before booking.
Please contact the clinic at admin@boutiquepelvichealth.com.
Book an Appointment
Pelvic Health Physiotherapy | Gold Coast (Bundall & John Flynn) | Telehealth Available
